Henton's Computer Services are committed to making our website accessible and inclusive for all users, including people with disabilities. We aim to provide a positive experience for everyone who visits our site.
1. Standards and Legal Framework
We strive to ensure our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines are recognised internationally and form the basis of accessibility requirements under UK law, including the Equality Act 2010.
Where applicable, we also take into account the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
2. Accessibility Features
Our website includes the following features to support accessibility:
- Clear and consistent navigation
- Text alternatives for images and non-text content
- Logical page structure with appropriate headings
- Sufficient colour contrast
- Keyboard accessibility
- Responsive design for different devices and screen sizes
- Compatibility with assistive technologies such as screen readers
3. Ongoing Improvements
We are continually working to improve the accessibility of our website. This includes regular testing, user feedback, and updates to ensure ongoing compliance and usability.
4. Known Limitations
We are aware that some areas of the website may not yet fully meet accessibility standards. We are actively working to address these issues.
5. Third-Party Content
Some content or functionality on our website may be provided by third parties. While we aim to work with accessible providers, we cannot guarantee full compliance for third-party content.
6. Feedback and Contact Information
If you experience any difficulty accessing content on our website, or if you have suggestions for improvement, please contact us:
- Email: [your email address]
- Phone: [your phone number]
- Address: [your home/business address]
We aim to respond to accessibility enquiries within 14 working days.
7. Enforcement Procedure
If you are not satisfied with our response, you may wish to contact the Equality Advisory and Support Service (EASS), which provides advice and support on discrimination issues in the UK.
8. Compatibility
Our website is designed to work with modern browsers and assistive technologies. We recommend keeping your browser and any assistive software up to date for the best experience.
We use a combination of automated tools and manual testing to assess the accessibility of our website.
9. Changes to This Policy
We may update this Accessibility Statement from time to time. Any changes will be posted on this page.
10. Contact Us
If you have any questions about this Accessibility Statement, please contact us.